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Frequently Asked Questions 


This section aims to answer common questions about Diversability. If you can’t find the answer you are looking for, please contact us and we will try to help.



What is Diversability?


The Diversability Card is the official discount card for people with disabilities in the UK. Providing exclusive and market-leading discounts with their favourite brands, service and entertainment providers. 

The Diversability Card (Company number: 10942228) is a registered Limited Company.


What is the need for Diversability Card?


Our founder, Shani Dhanda said ‘I had the idea to create the card a few years ago after completing my dissertation research, which explored the barriers to accessible leisure for people with disabilities. My research showed that tangible barriers, such as poor accessibility was not the main reason why many individuals of this consumer group feel discouraged to go shopping or enjoy a meal out. Further recent research from Scope, revealed a shocking three quarters (75%) of people with disabilities and their families have left a shop or business because of poor disability awareness or understanding’. 


In addition to this people with disabilities and their families face many extra costs. From expensive equipment to higher energy bills, paying over the odds for essentials. These costs add up to an average of £583 a month and the annual cost of bringing up a disabled child is three times greater than that of bringing up a non-disabled child.


Therefore, the Diversability Card has been created in response to the exclusion and alienation disabled customers face whilst accessing services and visiting places like shops or eateries as a necessity of daily life. Not only does the Diversability Card aim to support people with disabilities, it aims to educate businesses and service providers through training and highlighting specific changes and improvements that will make a difference to the millions of people who often miss out. 


Which retailers have signed up to offer discounts?

This information will be announced in our next update. 

Who is eligible for the card?

You will qualify for a Diversability Card if you: 

  • receive Personal Independence Payments (PIP)

  • receive Disability Living Allowance (DLA) at either:

    • the higher or lower rate for the mobility component, or

    • the higher or middle rate for the care component

  • have a visual impairment

  • have a hearing impairment

  • have epilepsy

  • receive Attendance Allowance or Severe Disablement Allowance

  • receive War Pensioner's Mobility Supplement

  • receive War or Service Disablement Pension for 80% or more disability

  • buy or lease a vehicle through the Motability scheme

  • have a blue badge

What if I don't meet the above requirements, but believe I might be eligible?


We understand that not everyone chooses to claim disability benefit or is eligible, so we are creating a process to apply for a Diversability Card if you're not in receipt of any of the above criteria. We will communicate this process in due course.

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